Cookie Policy
Smile Stairlifts
Last updated: 19th October 2026
Introduction
At Smile Stairlifts, we want your experience of using our website to be simple, helpful and transparent.
This Cookie Policy explains what cookies are, how they may be used on our website, and how you can manage your preferences.
This policy should be read alongside our Privacy Policy.
2. What are cookies?
Cookies are small text files that websites store on your device when you visit them.
They can help websites remember your preferences, operate essential features, understand how visitors use the site and, where permitted, measure advertising performance.
Some cookies are placed by the website you are visiting, while others are placed by third-party services.
3. How Smile Stairlifts uses cookies
Our website may use the following categories of cookies, depending on which services are enabled.
Strictly necessary cookies
These support essential website functionality, such as security, form operation and remembering your cookie preferences.
Where cookies are strictly necessary to provide a service you request, they may be used without consent.
Analytics cookies
Analytics cookies help us understand how visitors interact with Smile Stairlifts, including which pages are visited and how visitors navigate the website.
We use this information to improve our website and make it more useful.
Where consent is required, these cookies will only be activated after you have agreed.
Marketing and advertising cookies
Marketing cookies may help us measure advertising performance, understand which campaigns generate enquiries and assess the effectiveness of our advertising.
These cookies will only be used where appropriate consent has been obtained.
Functional cookies
Functional cookies may support optional website features, including embedded forms or chatbot functionality.
Where these cookies are not strictly necessary, we will request consent before using them.
4. Third-party services
Smile Stairlifts uses third-party services to operate parts of its website and enquiry process.
Framer: Our website platform and hosting provider.
Tally: Used to collect stairlift quotation enquiries.
Zoho CRM: Used to manage customer enquiries and related information.
Chatbot provider: [Insert provider once selected and implemented].
Analytics and advertising providers: [Insert verified providers actually used].
Some of these services may use cookies or similar technologies.
The cookies involved will depend on the services enabled and how they are configured.
5. Cookies used on our website
The following table will be updated following a review of the cookies and tracking technologies actually used by Smile Stairlifts.
Cookie or technology
Provider
Purpose
Duration
[Verified cookie name]
[Provider]
[Purpose]
[Duration]
[Verified cookie name]
[Provider]
[Purpose]
[Duration]
6. Managing your cookie preferences
Where required, you can choose whether to accept or reject non-essential cookies when you first visit our website.
You can also manage cookies through your browser settings.
Most browsers allow you to view, delete or block cookies. Blocking certain cookies may affect some website features.
Cookie preferences: [Insert working link or control to reopen the cookie settings panel.]
7. How long cookies remain on your device
Some cookies are deleted when you close your browser. Others remain for a specified period or until you delete them.
The duration depends on the cookie and its purpose.
Specific retention periods will be included in our verified cookie information table.
8. Changes to this policy
We may update this Cookie Policy when we change our website, introduce new services or make changes to how cookies are used.
The latest version will be published on this page with an updated date.
9. Contact us
If you have questions about this Cookie Policy or how your information is handled, please contact Smile Stairlifts.
Website: www.smilestairlifts.co.uk
Business operator: v1 Digital Marketing
Contact email: info@smilestairlifts.co.uk
For further information about personal data, please read our Privacy Policy.